Jennifer Ferris

President, Federated Service Solutions

"The team at Federated Service had a vision for where we wanted to go as a company, but we were struggling to gain traction to get there. Accountability throughout the organization was difficult, and we just felt stuck. After more than a year using EOS®, we're seeing great results. Having regular Level 10 Meetings has made us much more efficient, and the Scorecard has helped our people engage with the numbers that matter most.

Marisa's support has been vital to gaining the mastery and accountability we need to implement EOS - she's always quick to respond and keeps us moving in the right direction."

Joe Cekola

President, Imperial Beverage

"Before we started implementing EOS with Don Tinney, there was a lot of chaos in our company, and we weren’t very clear about what we expected of people. Implementing EOS was not easy - we had to do a lot of soul-searching, and some long-term employees left because they weren’t committed to getting to the next level. Luckily, the investment we made to develop a strong leadership team paid off - our culture has changed dramatically, and we’re much better at identifying and solving issues as a team. Without EOS, we would have continued to grow at a modest 5% rate, but with EOS we have consistently grown 20% or more every year. It was worth every penny!"

Michael Rickabaugh

CEO, Livonia Tool & Laser

Peter Beukema

Visionary, Suburban Inns

"My dad started the business in 1979, and we were known for our quality and service. But as we grew and added more locations, things started to become cumbersome. We were a solid, strong company, but my brother and I felt a huge weight on our shoulders and we were both extremely stressed all the time. At first, it felt like we didn’t have time to implement EOS, but we quickly realized that EOS was designed to help us make time for what was really important. Don warned us when we started the process - be careful what you wish for because it’s going to happen! He was right. If you change your behavior and follow the tools, what you dream of really will come true."

Kit Dickinson & Sonja Parker

Co-Owners at Integrated Design, Inc.

“Though we were a successful second stage company, Kit and I recognized that we needed greater accountability and awareness across the organization to take IDI to the next level. We all felt strongly that implementing EOS would provide the framework we needed to scale the company.

Having the regular rhythm of weekly Level 10 meetings where we look at our Scorecard and solve issues has really been impactful! We leave the L10 meetings energized and with purpose. We are getting more things done with efficiency and intention, and we have more awareness of our numbers. We are just starting to feel the velocity!”

Jim Richards

CEO, Total Security Solutions

“Marisa’s guidance has been instrumental in our success with implementing EOS® at Total Security Solutions. Before we got started with EOS, the company was doing well, but I was becoming a bottleneck to our growth because I couldn’t add any more hours to the day. After implementing EOS throughout the entire organization, we’re in a really great place. I have a strong leadership team aligned to our vision with clear accountability, our culture is stronger than ever, and I've gotten my life back!”

Scott Aubuchon

Co-Owner, Rejuv Ave

Anese Cavanaugh

Creator of the IEP Method®

"With Marisa’s support, the EOS structure and tools, and a big moment to step back --  we were able to clarify roles and needs, hone in on the best way to create impact, re-work our business model, and better organize our plan. The V/TO and the rocks have been transformative, focusing us in on a limited number of things we are committed to doing brilliantly. This has made saying NO to shiny things easier (I do love shiny things) and has freed up time, energy, resources, and brain and heart space -- ultimately helping us create more grounded impact. “

Jackie Victor

Founder, Avalon International Breads

“EOS and Marisa have been game-changers for our business. Although we have been in business 22 years, we never had a clear and consistent process for planning and implementation. Marisa has been invaluable in leading us to create and execute short and long terms goals, as well as the right structure and expressed values to create the culture that we want. The icing on the cake is that our leadership team has grown to the next level as a team and individually.”

Brian Pennings

Visionary, Pennings & Sons

"We started implementing EOS® during an ownership transition in our family business because we wanted to create a sustainable, viable company that would continue on to the next generation. The EOS Process™ helped support our growth as we added new divisions, implemented new technology, and adapted to the changing housing market. Working with Don was time and money well spent - it was definitely worth the investment!"