87plus Blog

Making Tough Hiring Decisions

[fa icon="calendar"] January 19, 2017 at 8:00 AM / by Don Tinney

Don Tinney

Hiring is often cited as one of the most challenging parts of growing a business. When it comes to building your business dream team, right people-right seat decisions are rarely black and white. 

For example: when a new position is created, it’s quite common to have a ‘right person’ on your existing team. This person shares your core values and really wants the opportunity, but falls short on getting it or having the capacity to deliver what the position requires. The question becomes: should you invest time and resources to develop that person or fill the position with someone outside your team? 

Isn’t the answer obvious?

Many business owners and managers might argue that this is a no-brainer. Opportunities for advancement should always go to right people who are already on your team, right? Filling a seat with someone who has exhibited core values alignment must be better than starting with someone you don’t know.  And moving someone internally may create an opportunity for another person on your team; shouldn’t that be considered?  Don’t you run the risk of losing good team members by not offering them the opportunities?

Slow down

Before racing into important people decisions, please consider doing three things that will increase the probability of better outcomes:

  1. Define the offering by clarifying the following:
    • the functional responsibilities for the seat
    • the measurables that must be delivered
    • the support and compensation you will provide 
  2. Post the opportunity internally and externally to produce a list of viable candidates. Then follow the same careful hiring process with each candidate, internal or external, to select the best person for the position. Be sure that your choice is based on shared vision and GWC, not feelings of entitlement.
  3. Execute your development plan to verify that you have the right person in the right seat within the timeframe initially specified.

Make sure you know exactly what you need from the seat and when you need it.  Clarify your window of tolerance or the time you need to get someone fully functioning in the seat without compromising your vision. Aim to hire and develop someone within that window of tolerance.

Finding needles in the haystack

To achieve a great vision, you must get really good at filling your bench with great players. Every business is competing with you to hire the best people.  The three actions above will position you to make better decisions for your business. And when you are competing for people outside your current team, these steps will help you to win more recruiting contests. 

These three steps are simple, but you must slow down and do the work within each step.  When you don’t take time to do the work, you will likely make decisions that will cost you thousands of dollars and maybe your business.


Topics: GWC, Teamwork

Don Tinney

Written by Don Tinney

Gino Wickman was the EOS creator/founder and the first EOS Implementer in the world. Don was the second with now more than ten years of experience implementing EOS with business leadership teams across the United States and across several industries.