What Our Clients Say About the 87plus Team

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Jennifer Ferris

President, Federated Service Solutions

"The team at Federated Service had a vision for where we wanted to go as a company, but we were struggling to gain traction to get there. Accountability throughout the organization was difficult, and we just felt stuck. After more than a year using EOS®, we're seeing great results. Having regular Level 10 Meetings has made us much more efficient, and the Scorecard has helped our people engage with the numbers that matter most."

Joe Cekola

Joe Cekola

President, Imperial Beverage

Before we started implementing EOS with Don Tinney, there was a lot of chaos in our company, and we weren’t very clear about what we expected of people. Implementing EOS was not easy - we had to do a lot of soul-searching, and some long-term employees left because they weren’t committed to getting to the next level. Luckily, the investment we made to develop a strong leadership team paid off - our culture has changed dramatically, and we’re much better at identifying and solving issues as a team. Without EOS, we would have continued to grow at a modest 5% rate, but with EOS we have consistently grown 20% or more every year. It was worth every penny!

Watch the Imperial Beverage Client Story video

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Michael Rickabaugh

CEO, Livonia Tool & Laser

"Before we had the EOS tools in place daily operations were a bit chaotic and it was hard to maintain accountability. After defining and clarifying our core values we were able to evaluate if we had the right people in the right seats - whether or not they actually fit the business and our goals. As we developed our accountability chart and held regular L10 meetings the chaos was replaced with order.

Prior to implementing EOS,  I could never truly take time off because I always worried that I wouldn’t have a company when I got back. Now I’m happy to say that I’m able to go on vacation and have confidence that my team has everything under control."

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Kit Dickinson & Sonja Parker

Co-Owners at Integrated Design, Inc.

“Though we were a successful second stage company, Kit and I recognized that we needed greater accountability and awareness across the organization to take IDI to the next level. We all felt strongly that implementing EOS would provide the framework we needed to scale the company.

Having the regular rhythm of weekly Level 10 meetings where we look at our Scorecard and solve issues has really been impactful! We leave the L10 meetings energized and with purpose. We are getting more things done with efficiency and intention, and we have more awareness of our numbers. We are just starting to feel the velocity!”

Jim Richards

Jim Richards

CEO, Total Security Solutions

“Marisa’s guidance has been instrumental in our success with implementing EOS® at Total Security Solutions. Before we got started with EOS, the company was doing well, but I was becoming a bottleneck to our growth because I couldn’t add any more hours to the day. After implementing EOS throughout the entire organization, we’re in a really great place. I have a strong leadership team aligned to our vision with clear accountability, our culture is stronger than ever, and I've gotten my life back!”

Scott Aubuchon

Scott Aubuchon

Co-Owner at Rejuv Ave

“Working with Marisa has become a necessity. It’s hard to get out of your own way and having an Implementer with real-world experience is extremely valuable. The way Marisa is able to extract the real issues is worth every penny and hour spent. Her organization and ability to keep on track is one of her biggest strengths. I think we struck EOS gold with Marisa as our Implementer.

I don’t know how we operated before the EOS system. The biggest thing that has changed is our ability to identify and solve issues. Far too often we fell into the trap of solving a symptom and not really identifying/solving the real issue. Now that we have become so much better at this process, nothing seems impossible.

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Anese Cavanaugh

Creator of the IEP Method®

“Working with Marisa has been powerful. She has a knack for getting at the heart of things, clearing out the noise, and with laser-like focus, getting to the heart of the matter. 

With Marisa’s support, the EOS structure and tools, and a big moment to step back --  we were able to clarify roles and needs, hone in on the best way to create impact, re-work our business model, and better organize our plan. The V/TO and the rocks have been transformative, focusing us in on a limited number of things we are committed to doing brilliantly. This has made saying NO to shiny things easier (I do love shiny things) and has freed up time, energy, resources, and brain and heart space -- ultimately helping us create more grounded impact. “

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Jackie Victor

Founder, Avalon International Breads

“EOS and Marisa have been game-changers for our business. Although we have been in business 22 years, we never had a clear and consistent process for planning and implementation. Marisa has been invaluable in leading us to create and execute short and long terms goals, as well as the right structure and expressed values to create the culture that we want. The icing on the cake is that our leadership team has grown to the next level as a team and individually. We now have weekly Level 10 meetings that are clear, effective and even fun!. As we prepare for our second year of EOS, we are starting to roll the process and tools out to our entire business in order to execute at every level. Marisa has been critical in helping us build a company that is sustainable and achieves our vision of greatness. Thank you Marisa and EOS!”

Peter Beukema

Peter Buekema

Visionary, Suburban Inns

"My dad started the business in 1979, and we were known for our quality and service. But as we grew and added more locations, things started to become cumbersome. We were a solid, strong company, but my brother and I felt a huge weight on our shoulders and we were both extremely stressed all the time. At first, it felt like we didn’t have time to implement EOS, but we quickly realized that EOS was designed to help us make time for what was really important. Don warned us when we started the process - be careful what you wish for because it’s going to happen! He was right. If you change your behavior and follow the tools, what you dream of really will come true."

Watch the Suburban Inns Client Story video

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Brian Pennings

Visionar, Pennings & Sons

"We started implementing EOS during an ownership transition in our family business because we wanted to create a sustainable, viable company that would continue on to the next generation. The EOS Process™ helped support our growth as we added new divisions, implemented new technology, and adapted to the changing housing market. Working with Don was time and money well spent - it was definitely worth the investment!"